Shipping policy

Millways Shipping Policy

At Millways, we’re committed to providing a smooth and reliable shopping experience for our customers around the world. We proudly offer free worldwide shipping on all orders — no minimum purchase required.

Once your order ships, we’ll send you a confirmation email that includes your tracking details. If for any reason we’re unable to deliver to your location due to carrier or customs restrictions, our team will reach out right away to offer an alternative shipping method or a full refund.

Shipping Locations

We offer free worldwide shipping. We work with trusted carriers to ensure your order reaches you safely and efficiently, no matter where you are located.

Delivery Times

Below are our general estimated delivery times:

Order Cutoff Time: 5:00 PM (PST). Orders placed after this time will be processed the next business day.
Order Handling Time: 1–2 business days (Monday–Friday).
Estimated Delivery Times:

Region	Estimated Delivery Time
United States	7–10 business days
Canada	7–10 business days
Europe	7–10 business days
Asia & Middle East	7–20 business days
Australia & New Zealand	7–15 business days
South America & Central America	10–20 business days
Africa	10–25 business days

Please note that international delivery times may vary depending on your location and local customs processing.

Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, and local taxes. These charges are not included in our prices and are the customer's responsibility. We recommend checking your country’s import regulations before placing an order.

Carrier Services

We partner with the following reliable carriers to ensure timely delivery of your order:

USPS
UPS
FedEx
DHL (for international shipments)

Shipping Costs

Free Worldwide Shipping: All orders qualify for free shipping, regardless of your location or order amount. There are no hidden fees or additional charges at checkout.

Delivery Issues

If you experience any delivery issues — such as delays, lost packages, or incorrect tracking information — please contact our support team right away at support@millways.com . Our team will promptly assist you and help ensure your order arrives safely.

Tracking Your Order

Once your order has shipped, you’ll receive an email notification with your tracking number. You can track your shipment anytime using the tracking link provided or visit our Order Tracking page for updates.

Questions?

If you have any questions about shipping, please visit our FAQs page or contact our friendly support team at support@millways.com .

Cart